General contact: for all general enquiries, email info@canadaedition.org — we route your message to the right desk.
Every inquiry you send to Canada Edition is important to us. This page guides you to the right contact point for your specific need — whether you have a news tip, a correction request, or an advertising question. Using the dedicated addresses below helps us respond faster and more accurately.
How to reach the right person at Canada Edition
To ensure your message reaches the correct team at Canada Edition, use the specific function email addresses listed on this page. Each address is monitored directly by the relevant desk, so your inquiry is handled by the right people without delay. This system covers all common needs, from editorial feedback to advertising inquiries.
- info@canadaedition.org – General inquiries and feedback about Canada Edition.
- contact@canadaedition.org – Alternative general contact point.
- editorial@canadaedition.org – Questions or comments about our editorial content and standards.
- newsdesk@canadaedition.org – Story ideas, assignments, and newsroom coordination.
- tips@canadaedition.org – Confidential news tips and leads. See our Tip Us page for more details.
- press@canadaedition.org – Media inquiries and interview requests.
- corrections@canadaedition.org – Report factual errors or mistakes in published articles.
- complaints@canadaedition.org – File a formal complaint about our content or conduct.
- factcheck@canadaedition.org – Request fact-checking of specific claims.
- legal@canadaedition.org – Legal notices and correspondence.
- privacy@canadaedition.org – Privacy-related questions and data requests.
- advertising@canadaedition.org – Advertising and sponsorship opportunities.
- partnerships@canadaedition.org – Commercial and content partnerships.
- publisher@canadaedition.org – Publisher-level inquiries and business matters.
- copyright@canadaedition.org – Copyright concerns and takedown requests.
- affiliate@canadaedition.org – Questions about our affiliate linking program.
- sponsored@canadaedition.org – Sponsored content proposals and guidelines.
Who oversees our editorial direction?
Canada Edition’s editorial direction is led by Editor-in-Chief Catherine Roy, who oversees editorial standards, publication decisions, and corrections. She is supported by a managing editor and desk editors who ensure every article meets our quality benchmarks. The full team is listed on our team page, including key contacts for each news desk.
You can view the full profiles of our editorial team on the Our Team page. Key contacts include Catherine Roy (Editor-in-Chief), Marc Tremblay (Managing Editor), Hannah Walsh (Municipal Affairs Editor), Kevin Sullivan (Community Correspondent), Jessica Morin (Provincial Affairs Editor), and Andrew Leblanc (Standards Lead). Their direct phone extensions and email addresses are also listed on the team page.
How do I submit a correction or complaint?
If you believe an article contains an error or wish to raise a concern about our journalism, we have established procedures to review your submission promptly. Please refer to our Corrections Policy and Complaints Procedure for detailed steps. We take every submission seriously and aim to respond within two business days.
You can send correction requests to corrections@canadaedition.org and complaints to complaints@canadaedition.org. For news tips, use tips@canadaedition.org or visit the Tip Us page.
How this works in practice
A reader notices a factual error in an article about Toronto’s transit funding. The reader sends an email to corrections@canadaedition.org explaining the mistake. Our Standards Lead, Andrew Leblanc, verifies the claim using original sources and, if confirmed, coordinates with the article’s editor to issue a correction notice and update the piece. The reader receives an acknowledgement within one business day and a full response within two.
Where is Canada Edition based?
Canada Edition is owned and operated by Northern Beacon Media Inc., an Ontario corporation registered at Unit 12, 95 King Street East, Toronto, ON M5C 1G4, Canada. Our main phone number is +1 416 555 0210 and the editorial line is +1 416 555 0220. Both numbers are answered during business hours, and you can also reach us by email for faster service.
In short
Whether you are contacting us with feedback, a news tip, or a correction, using the specific email addresses on this page ensures your message reaches the right team efficiently. We value every inquiry and commit to responding promptly and transparently, because trust is built on clear communication.